Latency: why 25-60 ms is the floor, not a fault
A Starlink satellite orbits about 550 km up. Every packet climbs to it, crosses to a ground station, travels the ordinary internet to wherever it is going, and comes all the way back. That geometry is why SpaceX quotes 25-60 ms rather than the 5-15 ms a fibre line manages, and no amount of router tuning will beat it.
What you can act on is the spread. A dish with a clear view holds a steady figure; one looking through a branch shows the same median with spikes and gaps around it. That is what the stability scan on this page is looking for.
Why your upload is a fraction of your download
Starlink publishes 5-20 Mbps upstream against 25-100 Mbps downstream, and the ratio is deliberate: the dish transmits with far less power than the satellite does, and far more of the shared spectrum is pointed downwards because that is what people use. An upload result inside that band is the system working as designed, not a fault to report.
Latency under load is the number that decides your video calls
Run a big download while someone is on a call and the call breaks up, even though the speed test just said the connection was fast. That is bufferbloat: a queue builds in front of the saturated link and every packet waits behind it.
This page measures it by probing latency during the download and upload phases rather than before them. A link that adds tens of milliseconds under load stays usable while it is busy. One that adds hundreds does not, and the fix is queue management on your own router rather than more speed.
The 15-second rhythm
Starlink reassigns dishes to satellites on a 15-second cycle aligned to UTC, so a brief rise in latency at :00, :15, :30 and :45 past the minute is the constellation handing you over, not a problem with your setup. The stability scan spans several whole cycles and reports how many of the spikes it saw landed on those boundaries - spikes that ignore the cycle are usually something closer to home.
Before you blame the dish
Test near the router or over Ethernet. Wi-Fi across a house drops more speed than the satellite link usually does, and a speed test run three rooms away measures the Wi-Fi.
Check the obstruction map in the Starlink app. Even a couple of seconds of blocked sky per hour shows up as dropped connections rather than as a lower speed.
Try again at a different hour. Cells get busy in the evening, and the same dish can measure very differently at 21:00 and at 07:00.
Look outside. Heavy rain and wet snow absorb the signal, and snow sitting on the dish does it more thoroughly than weather ever will.
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