Is Bell Down?

About Bell

Bell Canada sells Fibe fiber and copper internet plus a mobile network. Fibe uses a modem or an optical terminal in the home. Bell's mobile network can still work when Fibe is down, which is the clearest way to see that the fault is the home line.

A fault at home, or a wider problem?

If the Fibe modem's internet light is off, the access line is the problem. If it is on, connect a computer by Ethernet and run the speed test before reporting a wide outage.

The connection box on this page only checks the path from your browser to this server. It does not log into Bell and it does not claim to probe their network. When you want a number for your own line, use the internet speed test.

How the status on this page is calculated

10 reports in 15 minutes, or 20 in an hour, is shown as user reports of an outage. 4 in 15 minutes, or 8 in an hour, is shown as possible problems. Anything less is "a few reports". Zero reports is not a promise that the service is working. There is no invented baseline. Notes are shown as written, after control characters are removed. They are not checked against Bell.

Other services people check at the same time

• Rogers Canada
• Xfinity United States
• Spectrum United States
• AT&T United States
• Verizon United States
• Cox United States

All services in the outage checker

Questions

Is Bell down right now?

This page does not start with an answer. The status line is computed only from problems visitors report here over the last 24 hours. No reports means this site has not heard anything, which is not the same as Bell confirming that the service is up. The company's own page is https://www.bell.ca/.

How many reports count as an Bell outage?

10 reports in 15 minutes, or 20 in an hour, is shown as user reports of an outage. 4 in 15 minutes, or 8 in an hour, is shown as possible problems. Anything less is "a few reports". Zero reports is not a promise that the service is working. There is no invented baseline.

What if only my Bell connection is affected?

If the Fibe modem's internet light is off, the access line is the problem. If it is on, connect a computer by Ethernet and run the speed test before reporting a wide outage. A speed test on this site measures the line from your device. A failed test on one network, with another network still working, points at that line or at Wi-Fi rather than at every Bell customer.